This Webcast Produced for: SOX Compliance for IT Organizations: Are You Prepared? On Demand Greg Downer, Principal Consultant, Pepperweed Consulting, LLC Beverly Wileman-Pratt, Senior ITSM Consultant, Pepperweed Consulting, LLC and Managing Editor of ITSMWatch.com Riaz Mohammed, Director of Sales and Marketing, Monitor 24-7 Inc. Where are most organizations with their Sarbanes-Oxley compliance? What legislation is coming next, and how can you ready your company? Join Greg Downer, a certified ITIL Service Management Master who specializes in process improvement and audit compliance, and Beverly Wileman-Pratt, Managing Editor of ITSM Watch, as they explore the financial impact to organizations under scrutiny, as well as benchmark where most organizations are in terms of compliance readiness for SOX. Riaz Mohammed of Monitor 24-7 Inc will present a SOX compliant change management process customer case study. Attend this Webcast and learn: • What SOX compliance mean for IT organizations • How organizations are measuring IT compliance • What organizations are doing to meet their compliance objectives • What is Visible Ops, and why do you need to know about it • Top 10 Tips for SOX About Monitor 24-7 Inc.: Monitor 24-7 Inc. is the developer of the award-winning, enterprise service management software IncidentMonitorTM. IncidentMonitorTM is a rapidly deployed solution that meets all of your internal/external service management and business automation needs in one package. Whether you use the Web, PDA, E-mail or Windows® clients, ultimate service management is one click away. IncidentMonitorTM offers the following features: Out-of-the-box support for Sarbanes-Oxley compliance. With IncidentMonitorTM, you can easily automate workflow processes with approvals and a complete transaction journal and audit trail. IncidentMonitorTM supports the ITIL framework, which addresses most of the IT requirements of the Sarbanes-Oxley Act. Pink Elephant's PinkVerifyTM certification for Enhanced Service Support in Incident, Problem, Change, Configuration and Service Level Management. Enterprise Asset Management including location management, domain management, financial information, automated asset discovery and complete management of non-IT assets. Service catalogs/electronic forms for the quick submission of an end-user request, which is all based on the type of service provided to the end user. Robust workflow automation framework, which will allow you to automate any customer-facing process. The automation of processes within IncidentMonitorTM usually takes hours or days, not week or months. All solutions are provided out-of-the-box at one low cost. No need to purchase separate modules with additional licenses, and no integration and consulting required to get the applications up and running in your business. Contact us to learn more about IncidentMonitorTM — the solution that all others are measured against. About Greg Downer Greg Downer, a Principal Consultant with Pepperweed Consulting, is a certified ITIL Service Manager (Master), specializing in implementing Service Management programs at large Financial Institutions. Greg has spoken many times on this topic with Gartner and various vendors in the ITSM space. Besides the consulting work he is engaged in, Greg has also led many seminars and webinars on Sarbanes-Oxley related topics and its relationship with Service Management. About Beverly Wileman-Pratt Beverly Wileman-Pratt has consulted in IT Service Management for the past 15 years. She started her IT career helping small business implement financial software tools to understand their profitability and applied her quality background as their technology needs expanded. Beverly worked with Service Providers to build their Service Catalogs and to better understand how to measure and report on the Service Level commitments to their customers. The past four years, Beverly has worked with Fortune 1000 companies to assess their IT Service Support and Delivery maturities, identified ways to monitor and report on their progress and to help them put continuous service improvement plans in place.